What to expect curbside

All vaccine services require an appointment. These appointments include a basic assessment, parasite prevention/control recommendations, and actual vaccinations. Microchip placements, heartworm testing, and/or FIV/FeLV testing may also be done at this time.

In response to COVID-19, we have made significant changes to our check-in and pick-up procedures to keep our clients, patients, and staff safe. This includes implementing a curbside check-in.

If you are not feeling well or experiencing symptoms associated with COVID-19, please do not visit the clinic until you have been symptom-free for more than 10 days and fever free for 24 hours. If you have come in contact with someone that has tested positive for COVID-19 or has been symptomatic for COVID-19, please do not visit the clinic until 14 days after your last contact.

In accordance with the guidelines from the State of Indiana and CDC, wear a face mask to protect you and our curbside staff.

Here’s what you can expect:

  • When you arrive in our parking lot, please check-in by texting us and following the instructions on the signs in the parking lot.
  • You will be asked to stay in your car while your pet is brought inside for services. You may be asked to bring your pet to our front entrance.
  • We will communicate with you mostly over the phone throughout the process.
  • Please do not bring more than three (3) pets with you.
  • If possible, limit the number of people in your car to one (1).
  • Cats must be in a secure carrier and dogs on a secure leash.
  • Please do not place personal items such as bedding and toys in your cat’s carrier.
  • If your dog requires a muzzle, please put one on. If you need a muzzle, please let our staff know when you check-in.
  • Our building and our restrooms are closed to the public at this time. From checking in to leaving the parking lot, appointments generally take 30-45 minutes. So please plan accordingly.
  • Please bring a pen with you to sign your pet’s authorization for veterinary services if you are unable to complete the form via email.

Curbside Services and Pricing

Nervous pets?
For the safety of our clients and staff, our building remains closed to the public. We promise to
take the best care of your pet. If your pet needs a muzzle, we recommend you placing a
breathable muzzle on your pet prior to leaving home. If our staff is unable to safely walk or hold
your pet, you may be referred to another clinic.

Need to reschedule or cancel your appointment?
Please complete this online form.

Our Health & Safety Plan
We’ve made some changes to our operations to help keep our clients, patients, and staff safe during the pandemic. In addition to supporting social distancing with curbside check-in, we are taking the following steps:

  • Increased our routine disinfecting procedures within the clinic and exam rooms.
  • Implemented personal protective equipment (PPE) requirements for employees, including face masks and gloves.
  • Conduct daily health assessments for employees.
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