Frequently Asked Questions for Spay/Neuter

What does spay/neuter mean?

A spay or neuter surgery removes an animal’s reproductive organs. A spay surgery removes ovaries and the uterus, and a neuter surgery removes the testes. After this surgery, the animal is infertile, or sterile. Sometimes, these animals may be referred to as “fixed.”

 

How much does spay/neuter surgery cost?

All spay/neuter surgeries cost $125 and include high-quality anesthesia, surgery, and pain management medications. If the animal is a community cat (feral/free-roaming and unowned), the cost is $40. Click here for more information.

 

What is your deposit policy?

A $40 non-refundable deposit is required for all surgery appointments and is paid when you schedule the appointment. A $10 non-refundable deposit is required for all vaccine appointments and is paid when you schedule the appointment. We are unable to issue refunds on deposits under any circumstances. If you reschedule your appointment with a notice of 48 hours or more, your deposit will be applied to the future visit. Your deposit will be applied to your service fees the day of your appointment. The remainder of your payment is due during check-out on the day of your appointment. We accept cash, credit, or debit cards. We do not accept personal checks, CareCredit, or money orders.

 

Help! Something came up. Can I reschedule?

Thanks for letting us know! Please use this short online form to cancel or reschedule your appointment. If you are unable to use this form, please call us at (317) 638-3223. Using this form will shorten our response time and will result in a faster turnaround.

If you provide 48 hours’ notice or more, your deposit for your appointment will be  applied to your next appointment. Thank you for letting us know if you are unable to keep your appointment.

 

Are there breeds you do not provide surgery services for?

Yes. We are unable to accommodate purebred English Bulldogs, French Bulldogs, Pugs, or Whippets due to the additional recovery needs of these patient types.

 

Do you have any financial aid?

Yes, with the support of our generous donors, we may be able to reduce the price of your pet’s surgery. As you fill out the online appointment request, please explain your situation in the notes section at the end. Our staff will contact you with options. Please do not arrive for your appointment without settling this in advance. You can also email us with your request at records@faceanimalclinic.org. Additionally, we encourage you to look into this great program from Pet Friendly Services of Indiana. It can reduce your cost to $25.

 

How do I schedule an appointment for a community cat?

Call us at (317)638-3223 to make an appointment for our TNR services. This includes spay/neuter, vaccinations, preventative, and an eartip. Community cats have to be scheduled by calling us. We do not schedule community cats online and can no longer accept walk-ins. Community cats must be dropped off on their surgery day between 7 and 8:30am. If you have a safe, quiet, climate-controlled space to keep the cat overnight the night after their surgery, you should pick up the same day between 4:30 pm-5:00 pm. If necessary, one may pick up the following morning between 7am – 11 am.

Please remember that a community cat lives outdoors and does not have an owner. A cat that splits time between your home and the outdoors does not qualify for this program.

 

How old does my pet need to be for surgery?

We recommend that most cats and dogs be spayed/neutered between four and six months of age.

 

What if my animal is in heat or pregnant?

If your female cat or dog is in heat or pregnant, we can spay her without any additional cost. Our staff can answer any questions you may have about the procedure, increased risks, follow-up care, etc.

 

Should my pet have a litter of puppies or kittens before they are spayed?

We do not recommend that your pet have a litter of puppies or kittens before being spayed. Spaying your pet before her first heat cycle greatly reduces her risk of developing certain types of cancer later in life.

 

Would the surgery ever cost more than $125?

If your pet is cryptorchid (a male with undescended testicles) or suffering from pyometra (a female with an infection of the uterus) there is an extra fee. It costs an additional $75 per testicle if your pet is cryptorchid. There will be an added $75 charge if your pet is suffering from pyometra. If your pet needs these specialized surgeries, our team will call you to discuss their recommendations.

 

Can we neuter your rabbit?

Although we do love rabbits, the answer is no. We only perform surgeries on dogs and cats.

 

Does my animal need the rabies vaccine before surgery?

All patients are required to be up-to-date on the rabies vaccine. Please bring proof in the form of a valid rabies certificate or patient history from your primary veterinary provider. If your pet received the rabies vaccine at FACE, we can provide the information you need that morning. If your pet is not up-to-date, you will be required to purchase the rabies vaccine, which will be given at the time of surgery. If your pet is eligible, our staff will suggest the three-year rabies vaccine that does not require an annual booster vaccine. This product is only available if your pet has proof of receiving the one-year rabies, one year prior or three-year rabies, three years prior.

 

Are the dates available online correct? Why don’t I see any open appointments?

Yes, the dates are accurate. Our online scheduling system directly connects with our software so as appointments open, they are available to the public on our website. Spay/neuter appointments tend to be filled five weeks in advance.

 

Do you have a waitlist for when someone cancels?

We are unable to manage a waitlist with the volume of clients we serve on a daily basis. If you do not see an open date, we encourage you to keep revisiting the website. Calling the office will not result in different information.

 

What other services can my pet receive at the time of surgery?

During your pet’s surgery appointment, you can choose to add on vaccines, a microchip, a nail trim, and FIV/FeLV test for cats, heartworm test for dogs. You can review your options with our staff when you drop off your pet in the morning. You can also purchase flea, tick, and heartworm preventatives at this time.

 

 

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