The following information is provided to make pre-operative care of cats and dogs easy to follow.
Surgery at the FACE Low-Cost Animal Clinic is by appointment only.
Surgery check-in is 7:00 a.m. to 8:00 a.m.
Please plan on spending an hour at the clinic for patient check-in. We have recently changed our check-in procedures to reduce wait times for our clients.
If your pet requires additional medical attention beyond spay/neuter, please visit our vaccine and prevention clinic prior to your spay/neuter appointment.
Payment is required at Check-in. We accept cash, debit card, Visa, MasterCard, and Discover. We do not accept checks.
All patients are required to be up-to-date on the rabies vaccine. Please bring proof in the form of a valid rabies certificate or patient history from your primary veterinary provider. If your pet received the rabies vaccine at FACE, we can provide the information you need that morning. If your pet is not up-to-date, you will be required to purchase the rabies vaccine when you drop your pet off in the morning.
All cats brought to FACE must be in a carrier. If your cat is not in a carrier, we will immediately move the cat to a cage. We will label and keep the carrier at the clinic; your cat will be presented to you at patient discharge in his/her carrier.
If you are bringing multiple cats for surgery, you must bring one carrier per cat for discharge. Cats may be together in one carrier for check-in; however, you must still bring sufficient carriers for each cat to go home individually.
Dogs brought to FACE must be on a leash or in a carrier. Dogs not secured with you will be removed to a cage or kennel.
Patient discharge for dogs is 5:00 p.m. to 5:30 p.m. on the day of surgery; for cats, 5:30 p.m. to 6:00 p.m.
Please do not let your pet have food after midnight prior to surgery. Water is fine. Small dogs 10lbs and under and kittens 5 months of age and under should eat a small breakfast the morning of surgery.
If your female dog is in heat, please call the clinic to reschedule your surgery appointment.
Please check that both the testicles on your male dog or male cat have descended. If they have not descended, an additional fee will be charged. In some cases, patients may have to be rescheduled.